At Leindi, customer satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help. Please review our return policy below for details on how to return plants and other products.
We accept returns or exchanges under the following conditions:
Note: Due to the perishable nature of plants, we cannot accept returns for plants that have been improperly cared for or that have been out of their original packaging for an extended period.
The following items are not eligible for returns:
To initiate a return, follow these steps:
Refunds will be processed as follows:
Note: Shipping charges are non-refundable unless the return is due to an error on our part.
If you received a defective or incorrect item, we’re happy to exchange it for the correct product. Follow the steps outlined in the “Return Process” section to initiate an exchange.
If your item arrives damaged or defective:
If you wish to cancel your order, please contact us as soon as possible. Orders that have already been shipped cannot be canceled and must follow the return process outlined above.
If you have any questions or concerns about our Return Policy, please contact us at:
Leindi
contact@leindi.com
+91 9668322952
Bhadrak, 756133, Odisha, India
Thank you for shopping with Leindi. We value your trust and are committed to ensuring your satisfaction!